Refund & Cancellation Policy
How cancellations and refunds work on Linkbase. All amounts are in US Dollars (USD).
Free trial
Every plan begins with a free trial and no card is required to start. You are not charged unless you choose to continue on a paid plan after the trial.
Subscriptions
Paid plans are billed in advance on a recurring monthly basis in USD. Your subscription renews automatically until you cancel.
Cancellation
You can cancel at any time from your billing settings. Cancellation stops future renewals; your workspace remains active until the end of the current billing period.
Refunds
- Monthly fees already incurred are generally non-refundable.
- If you were charged in error or experienced a significant service failure, contact us within 14 days and we will review your case in good faith.
- Approved refunds are issued to the original payment method.
How to request a refund
Email billing@linkbase.app with your account details and the reason for the request.
